Terms of Service

AUSTRALIAN MEAT EMPORIUM KITCHEN ONLINE TERMS & CONDITIONS

ORDER POLICY

Orders need to be made online by 12pm business days Monday-Thursday to be included in next-day delivery. Orders placed after 12pm on Thursday will be delivered on Monday.

By placing an order online, you agree to adhere to these Terms & Conditions.

We may use your personal information such as phone number & email address to contact you to clarify anything about your order.

DELIVERY POLICY

If your delivery address needs to be altered once your order is placed, please email us ASAP at beatrix.kirkland@meatemporium.com.auand we will do our best to get your order delivered to the new address. Australian Meat Emporium accepts no responsibility for orders delivered to incorrect address due to customer error.

Australian Meat Emporium accepts no liability for the loss or deterioration of any orders once they have been delivered. It is the customers responsibility to ensure there is a secure location where your box can be left, should you not be home.

Customers must get in contact with us via email beatrix.kirkland@meatemporium.com.au within 24 hours if they have received an incorrect order. Australian Meat Emporium will take reasonable steps to rectify the situation by either replacing the meat products or offering store credit for your next order.

Failure to comply with these policies can result in no meat product replacement or store credit.

REFUND & RETURNS POLICY

We do not accept ‘change of mind’ refunds or returns.

If we are out of stock of your item, a full refund will be issued to the payment method you placed the order with.

CHANGES TO THIS POLICY

The Australian Meat Emporium may make changes to this policy at any time. Our website will be updated and this policy should be reviewed by customers frequently.

CANCELLATION POLICY

Customers are required to cancel their order within 3 hours of purchasing. Please note we use a next-day courier service so we require you to cancel ASAP.

DELIVERY:

Delivery suburbs:

We currently deliver Australia wide.